Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Electric

9

  • You would contact Customer Service at: 530-275-7400, or submit a 'Let Us Know' Form
    Electric

  • You would call: 530-275-7400. One of our friendly customer service representatives would be more than happy to answer your question.
    Electric

  • You would contact our Electric Operations Manager at: 530-275-7445.
    Electric

  • You can either: Sign up in person at: 4477 Main Street Shasta Lake, CA 96019 Sign up over the phone at: 530-275-7400 *you must have a Visa or Master Card for this method

    Electric

  • You would call Customer Service at: 530-275-7400.
    Electric

  • Try to reset the breaker; and if that is unsuccessful, contact an electrician.
    Electric

  • Stay clear of the line, call 911, and do not let any else near the line if possible.
    Electric

  • Yes, we do. Information about the program can be found
    Electric

  • Yes. We purchase both hydroelectric and wind energy.
    Electric
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